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Privacy Policy
Runbuk, Inc. (“Runbuk”) values your privacy. In this Privacy Policy (“Policy”), we describe the information that we collect about you when you use our website, www.runbuk.com (the “Site”) and our mobile application (the “Application”), and use the services on our Site and our Application (collectively, “Services”). By using our Services, you agree that your information, including your personal information, will be handled as described in this Policy, which is incorporated by reference into our Terms of Service.
Information We Collect About You
We collect information, including personal information, directly from you or from third parties as you use our Site, Application and our Services.
Information We Collect Directly From You. When you register to participate the events and/or make reservations, we will require you to log into using your email, or telephone number. We will need your information such as name on your passport, gender, date of birth, address, telephone number, marathon time, T-shirt size etc. in order to register you to the marathons and other sports events. When you request information from us, subscribe to our newsletter or blog, or otherwise use our Services, we may collect your name, email address, contact information, cell phone model, or any other information that you choose to provide to us. From time to time, you may have the option to participate in surveys; if you choose to do so, we will collect information about you.
Information We Collect About You From Third Parties including Social Networking Sites. Certain features of our Application, such as register to participate a marathon, and/or make reservations, require you to log onto our Application using your social networking account, such as Facebook, Twitter or Wechat. If you log in with a social networking account, we will request certain permissions from you, which will vary based on the particular social networking site. For example, if you log onto our Application through Facebook Connect, we will request your permission to access your basic information, such as your name, username, gender, and location. We may collect information about you from our third party partners.
Geolocation Information. We will collect your location information when you are using our Application. If you would like to block your location information from being shared, you may change your settings. If you do not share your location information with us, certain features and functions of the Application may not work properly.
Information We Collect Automatically. We may use cookies and other tracking technologies to collect information about you. We collect the following information about your use of our Services via these technologies: your browser type and operating system; web pages you view; links you click; your IP address; your interaction with the Site; length of time you are logged in to our Site; and websites visited before our Site. When using our Application, we also will collect your Device ID. We will combine this information with other information that we collect about you. Please see the section “Cookies and Other Tracking Devices” below for more information about our use of these technologies.
How Do We Use Your Information?
We primarily use your information, including your personal information, to provide our Services to you including but not limited to events registration and hotel reservation, to respond to your inquiries, and to notify you of items that we believe would be of interest to you. In particular, we use your information, which may include your personal information (collectively, “information”), for the following purposes:
To provide our Services to you, to communicate with you about your use of our Services, and for other customer service purposes, such as to respond to your inquiries;
For customer loyalty programs;
For marketing and advertising purposes, including to notify you about products and services that we believe may be of interest to you;
To tailor the content and information that we may send or display to you, and to otherwise personalize your experiences while using our Services;
To send you surveys, newsletters or SMS;
To better understand how users access and use our Services, both on an aggregated and individualized basis to improve our Services.
Sharing Your Information
We do not share your personal information with non-affiliated third parties for their own marketing purposes. We will share certain information about you, including personal information (collectively “information), with our service providers and as described below so that we can provide our Services to you.
- Service Providers. We may disclose the information we collect from you to events organizers, third party vendors, service providers, contractors or agents for the purpose to provide Services to you.
We also may share your information for the following reasons:
- Business Transfers. If we are acquired by or merged with another company, if substantially all of our assets are transferred to another company, or as part of a bankruptcy proceeding, we may transfer the information we have collected from you to the acquiring company.
- In Response to Legal Process. We also may disclose the information we collect from you to comply with the law, a judicial proceeding, court order or other legal process, such as in response to a subpoena.
- To Protect Us and Others. We also may disclose the information we collect from you where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Use or this Policy.
- Aggregate and Anonymized Information. We may share aggregate or anonymized information about users with third parties for marketing, advertising, research, or similar purposes. We may, however, share aggregate information with third parties for research and other purposes, such as to inform a Participating Cause or merchant about traffic to our Site and for other statistical purposes.
Cookies and Other Tracking Technologies
We and our third party service providers use cookies, web beacons (including clear GIFs), Flash LSOs, and similar technologies to track user activity and collect website and Application data. We may combine this data with the personal information we have collected from you.
Cookies. Cookies allow a web server to transfer data to a computer for recordkeeping and other purposes. We and our third party service providers use “cookies” on our Site to better serve you with tailored information and facilitate your ongoing access to use the Application. There are two types of cookies: session-based and persistent cookies. In addition, we also allow vendors to use cookies on our Site and our Application.
Session Cookies. Session cookies exist only during an online session. They disappear from your computer when you close your browser or turn off your computer. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged in to the Application. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our Application.
Persistent cookies. Persistent cookies remain on your computer after you have closed your browser or turned off your computer. We use persistent cookies to track aggregate and statistical information about user activity, which may be combined with other user information.
Third Party Cookies. We also engage third parties to track and analyze non-personally and personally identifiable data and to serve advertisements. To do so, we may permit third parties to apply cookies to users of our Application, where permitted by law, and, subject to your right to opt-out through the Network Advertising Initiative (as discussed below). We use the data collected by such third parties to help us administer and improve the quality of the Application and to analyze site usage. Such third parties may combine the information that we provide about you with other information that they have collected.
Disabling Cookies. For our website, most web browsers automatically accept cookies, but if you prefer you can edit your browser options to block them in future. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our Site who disable their web browsers’ ability to accept cookies will be able to browse the Site; however, many site features, such as the shopping cart, will not function if you disable cookies.
Web Beacons, Pixel Tags and Other Technologies. We use web beacons, such as clear GIFs, web bugs or pixel tags, which are tiny graphics with a unique identifier similar in function to cookies. In contrast to cookies, which are stored on your computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs in connection with our Site to, among other things, track the activities of website visitors, help us manage content, and compile statistics about website usage. We and our third party service providers also use clear GIFs in HTML e-mails to our customers, to help us track e-mail response rates, measure the success of our marketing campaigns, identify when our e-mails are viewed and track whether our e-mails are forwarded.
Site Analytics. As noted, we work with third party service providers who use the technologies described in this section to conduct website analytics to help us track and understand how visitors use our Site and our Application. For example, we use a variety of third party web analytics, to help us improve our Site and our Application’s performance and user experiences.
Third Party Applications
Third party applications may be available on our Site and through our Application. The owners or providers of those third party applications may collect information from you. Their collection of information is bound by their own information collection policies and practices. We are not responsible for the collection and use of your information by third parties.
User Generated Content
Certain portions of our Site and application permit user-generated content, such as our blog. Any information that you post to our Site may be viewable by any other visitor to our Site. We are not responsible for the privacy of any information that you choose to post to our Site, or for the accuracy of any information contained in those postings. Any information that you disclose becomes public information. We cannot prevent such information from being used in a manner that may violate this Policy, the law or your personal privacy.
Use of image
You understand and agree that during the race or in related activities, you may be photographed, filmed, and/or videotaped. You agree to allow your name, photo, video or film likeness to be used for any legitimate promotional purpose by the event holders, producers, sponsors, organizers and assigns.
Third-Party Links
Our Site contains links to third parties. Any access to and use of such linked websites is not governed by this Policy, but, instead, is governed by the privacy policies of those third party websites, and we are not responsible for the information practices of such third party websites.
How Secure Is Information About Me?
We have implemented commercially reasonable precautions to protect our Site and the information we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. No data security measures can guarantee 100% security at all times.
You should take steps to protect against unauthorized access to your password, computer, and web-enabled devices, among other things, by signing off after using a shared computer, inserting a password on your web-enabled device, choosing a password that nobody else knows or can easily guess, and keeping your password private. You should never share your log-in information with others. We are not responsible for any lost, stolen or compromised passwords, or for any activity on your account via unauthorized password activity.
What Choices Do I Have?
We may send you promotional emails. If you do not wish to receive promotional emails, please opt-out using the link in the email. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving promotional emails from us, we still may send you e-mails about your account or any Services you have requested or received from us, or for other customer services purposes.
Terms of Use
Your use our Site and Services, as well as any dispute over privacy, is subject to this Policy and our Terms of Use, including applicable limitations on damages and the resolution of disputes.
Contact Us
If you have any questions, comments or concerns regarding this Policy, please contact us at: info@runbuk.com
Children Under 14
Our Site and our Application are not designed for children under 14.
Changes to this Policy
We may change this Policy from time to time, so be sure to check back periodically. We will post any changes to our policy to our Site. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide registered users with notice of such change, by highlighting the change on the Site or by sending an email to you at the email address that you have registered with us.